Support

We're a small team, which means your message goes to the people who actually build the apps.

Email us

For any question — setup, billing, bug reports, or feature requests — write to support@veltriolabs.com.

We respond within 1 business day.

Helpful to include

Your store's .myshopify.com domain, the app you're using, and a short description or screenshot of what you expected versus what happened. It usually saves a round trip.

Documentation

Step-by-step guides for each app are on the way. Until then, every screen in our apps includes contextual help, and we're happy to walk you through anything by email — ask us a question.