Support
We're a small team, which means your message goes to the people who actually build the apps.
Email us
For any question — setup, billing, bug reports, or feature requests — write to support@veltriolabs.com.
We respond within 1 business day.
Helpful to include
Your store's .myshopify.com domain, the app you're using, and a short description or screenshot of what you expected versus what happened. It usually saves a round trip.
Documentation
The full Replenio help center covers setup, purchase orders, receiving, cost tracking, and more, and the Backordr help center covers backorder detection, restock dates, customer emails, and fulfillment holds, and the Suplio help center covers per-retailer analytics, payout aging, and guard alerts. Every screen in our apps also includes contextual help, and we're happy to walk you through anything by email — ask us a question.